Secure OTP verification across 200+ countries99.9% uptime SLA guaranteedEnterprise-grade encryption on all channelsInstant number provisioning in under 3 seconds24/7 dedicated customer supportNew: Voice verification now availableSecure OTP verification across 200+ countries99.9% uptime SLA guaranteedEnterprise-grade encryption on all channelsInstant number provisioning in under 3 seconds24/7 dedicated customer supportNew: Voice verification now available
Legal

Terms of Service

Last updated: January 1, 2026 · Effective: January 1, 2026

Key points: Charges apply only on successful delivery. No refunds on wallet funds. $0.30 cashback per code received. Prohibited uses include fraud and spam.

1. Acceptance of Terms

  • By accessing or using Vymerce Nexus ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.
  • We reserve the right to update these terms at any time. Continued use of the Service after changes constitutes acceptance.

2. Permitted Use

  • The Service provides temporary virtual phone numbers for receiving SMS verification codes.
  • You may use the Service for lawful personal and commercial purposes, including account registrations and multi-factor authentication.
  • You agree not to use the Service to commit fraud, impersonate others, or bypass security measures designed to protect users.
  • You agree not to use the Service in violation of any applicable law or regulation.

3. Prohibited Uses

  • Creating accounts on platforms in violation of those platforms' terms of service, unless you have explicit authorization.
  • Spamming, phishing, or engaging in any form of unsolicited communication.
  • Automated bulk use of the Service without prior written agreement.
  • Using the Service to receive codes for accounts you do not own or have no right to access.
  • Any use that constitutes identity theft, fraud, or a violation of applicable criminal law.

4. Wallet and Payments

  • Wallet funds are non-refundable except at our sole discretion.
  • Charges are deducted only when a verification code is successfully delivered.
  • If a code is not received within the provider window, no charge is applied.
  • Wallet balances have no expiry date for active accounts.
  • We reserve the right to freeze accounts suspected of fraudulent activity, with funds held pending investigation.

5. Cashback Program

  • Users earn $0.30 cashback credit per successful verification code received.
  • Cashback credits accumulate in a separate cashback wallet and may be transferred to your main wallet at any time.
  • Cashback credits have no monetary value outside the platform and cannot be withdrawn as cash.
  • We reserve the right to modify or discontinue the cashback program with 30 days notice.

6. Service Availability

  • We target 99.9% uptime but do not guarantee uninterrupted availability.
  • We are not liable for delivery failures caused by third-party SMS carriers.
  • Planned maintenance will be announced where possible. Emergency maintenance may occur without notice.

7. Account Termination

  • You may terminate your account at any time by contacting support.
  • We may suspend or terminate accounts for violations of these Terms without prior notice.
  • Upon termination, your wallet balance will be forfeited if the account was suspended for fraud or ToS violations.

8. Limitation of Liability

  • The Service is provided "as is" without warranties of any kind, express or implied.
  • We are not liable for indirect, incidental, or consequential damages arising from use of the Service.
  • Our total liability to you for any claim shall not exceed the amount you paid in the 30 days preceding the claim.

9. Governing Law

  • These Terms are governed by and construed in accordance with applicable law.
  • Any disputes shall be resolved through binding arbitration before being brought to court.

Questions? Contact support@nexus.vymerce.com