Secure OTP verification across 200+ countries99.9% uptime SLA guaranteedEnterprise-grade encryption on all channelsInstant number provisioning in under 3 seconds24/7 dedicated customer supportNew: Voice verification now availableSecure OTP verification across 200+ countries99.9% uptime SLA guaranteedEnterprise-grade encryption on all channelsInstant number provisioning in under 3 seconds24/7 dedicated customer supportNew: Voice verification now available
Legal

Privacy Policy

Last updated: August 1, 2026 · Effective: August 1, 2026

Summary: We collect only what we need to run the service. We never sell your data. Verification codes are not stored after delivery. You can delete your account at any time.

1. Information We Collect

  • →Account information: email address and hashed password. We never store plain-text passwords.
  • →Transaction data: purchase records, wallet balances, and verification history.
  • →Usage data: API request logs for security monitoring. No message content stored beyond code delivery.
  • →Payment information: crypto transaction hashes and deposit amounts only. No private keys stored.
  • →Anonymous purchases: associated with a tracking ID only. No personal data required.

2. How We Use Your Information

  • →To provide the service, including number allocation and SMS delivery.
  • →To process payments and manage wallet balances.
  • →To send transactional emails using the email address you provide.
  • →To detect and prevent fraud, abuse, and unauthorized access.
  • →We do not sell, rent, or share your data with third parties for marketing.

3. Data Retention

  • →Verification codes: stored only long enough to deliver. Not retained after delivery.
  • →Account data: retained for account lifetime plus 30 days after deletion.
  • →Transaction logs: retained 7 years for financial record-keeping.
  • →Anonymous order data: retained 90 days, then permanently deleted.

4. Cookies and Tracking

  • →Strictly necessary session cookies to maintain authentication state.
  • →No advertising cookies, third-party trackers, or behavioral analytics.
  • →No data shared with advertising networks.

5. Your Rights

  • →Access: request a copy of all personal data we hold.
  • →Correction: request correction of inaccurate data.
  • →Deletion: request deletion of your account and data.
  • →Portability: request your data in machine-readable format.

6. Security

  • →All data transmitted over TLS/HTTPS.
  • →Passwords hashed using bcrypt (cost factor ≥ 12).
  • →Database access restricted to authenticated service accounts.
  • →Regular security reviews and dependency audits.

7. Changes to This Policy

  • →We may update this policy from time to time.
  • →Registered users will be notified by email of material changes at least 14 days before they take effect.

Questions about this policy? Email support@nexus.vymerce.com or use our contact form.